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After Placing An Order

International customers:

For 3D Scanned Ear Impressions ( .STL Format only! ):

Please send your 3D Scanned Ear Impression to info@lear.hk with your order number.

For Physical Ear Impressions:

Please print the order form and send the physical ear mold(ear impression) with the order form to the following address.

Company Name: LeEar Audio

Address : No.D1, 8 Floor, Camelpaint Buildings, Block III, No.60 Hoi Yuen Road, Kwun Tong, Kowloon
TEL: (+852) 5307 4904

Business Hours: Everyday 1:00 PM - 8:00 PM (Closed on Tuesdays)

  • You can provide a picture(If necessary) of the ear impression to ensure that they meet the standards before sending the ear impression.
  • We will follow up on your order after received the relative items.
  • The order turnaround is about 31~40 working days after we've received your ear impression and will send it directly after completion. Please ensure your shipping address and contact is correct.

Hong Kong Local Customers:

Please print your order and brings the form to the following address for taking your ear impression:

Kung Tong Store (LeEar Audio/LEAR)
Address : No.D1, 8 Floor, Camelpaint Buildings, Block III, No.60 Hoi Yuen Road, Kwun Tong, Kowloon
TEL: (852) 5307 4904
Business Hours: Everyday 1:00 PM - 8:00 PM (Closed on Tuesdays)

Mongkok (Melody Hearing):
Address : Rm. 1126, Pioneer Centre,750 Nathan Road, Mongkok, Kowloon (Prince Edward MTR Exit B2)
Business Hours:
Monday - Friday : 9:30AM - 18:00PM
Saturday : 9:00AM-15:00PM
Public holiday break
Tel: (852) 3104 3338

Central (Melody Hearing)

*Reservation required
Address : Rm. 905 Manning House, 48 Queens’s Road Central, Central, Hong Kong (Central MTR Exit D2)
Business Hours: 
Monday - Friday : 9:30AM - 18:00PM
Saturday : 9:00AM-15:00PM
Public holiday break
Tel: (852) 2810 0282

 

  • After making the ear impression, you can leave, and the turnaround will be about or at least 31 working days. After completion, there will be a special notification.
  • Ear impression takes about 15-20 minutes.


Download LEAR CIEM user guide
Download LEAR UIEM user guide